Schedule At A Glance

Monday, April 28, 2025

1-6:00 p.m. | Exhibitor Set-up

3-6:00 p.m. | Registration Opens

3-6:00 p.m. | Hospitality Room Opens

5:00 p.m. | First-time Attendee Reception | Hotel bar

6-8:00 p.m. | Fun-A-Palooza at Andy B’s at Branson Landing

8:00 p.m. | Hospitality Room Opens sponsored by GrowthZone/ChamberMaster

Tuesday, April 29, 2025

7:30 a.m. | Registration

8:00-09:30 a.m. | Breakfast (buffet)

9:00 a.m. | Welcome to MAKO 2025

9:30 a.m. | General Session – Doug Holman

10:30 a.m. | Exhibitor Showcase & Break

11:00 a.m. | General Session – Beth Z

12:00 p.m. | Lunch

1:30 p.m. | Breakout Sessions 1-3

2:45 p.m. | Breakout Session 4-6

4:00 p.m. | Breakout Sessions 7-9

5:00 p.m. | Reception & Exhibitor Showcase

6:30 p.m. | Dinner on Your Own

8:00 p.m. | Hospitality Room Opens

Wednesday, April 30, 2025

7:00-8:30 a.m. | Buffet Breakfast

7:30-8:30 a.m. | Coffee & Conversations

9:00 a.m. | Breakout Sessions 10-12

10:00 a.m. | Exhibitor Showcase & Break

10:15 a.m. | Breakout Sessions 13-15

11:15 a.m. | Lunch

12:00 p.m. | Closing General Session – Tammy Fink

1:00 p.m. | Closing Remarks / Exhibitor Passport Prize Giveaways

1:30 p.m. | MAKO Board Meeting

General Session Presenters

Doug Holman

eet Doug Holman, the chamber industry’s preeminent authority in membership sales revenue growth.

With nearly a quarter-century of hands-on experience, Doug is the epitome of a “Chamber Lifer.” Throughout his journey, Doug has been steadfastly dedicated to empowering chamber teams to drive sustainable growth. From boosting membership and sponsorship sales to fostering strong member relations and inspiring membership representatives to flourish, his commitment remains unwavering.

While other sales consultants lean on fancy theories and abstract concepts, Doug specializes in practical “how-to” strategies that deliver measurable results. This approach has earned him the reputation as the membership sales whisperer, providing chambers with actionable tools, resources, and training customized to their specific needs.

If you’re ready to propel your chamber’s revenue and growth forward, Doug is your ultimate ally. Discover the Holman advantage for yourself — it’s chamber success, custom-crafted just for you.

Beth Z - Your Nerdy Best Friend

As an expert in state-of-the-art AI and tech tools (hello, ChatGPT!), Beth brings a unique and fresh perspective to the latest trends and advancements in the industry. Her captivating approach combines customized programs, interactivity and lots of laughs to create a memorable experience for attendees that fosters networking and collaboration.

Tammy Fink

Tammy Fink supports established and startup businesses while they grow by focusing on amazing customer experiences and client retention strategies. Author of the WOW!Factor, Tammy is a highly sought-after Speaker and B2B Customer Experience (CX) Consultant. Tammy is a “loud, lovable, and full of laughs” business personality who helps you to create meaningful and memorable connections with your clients, members, and teams.

Tammy Fink has over 30 years of experience in marketing, events, and graphic design. She started her entrepreneurial journey in 2004, Blue Water Designs & Supply Company. Tammy has been teaching business principles virtually since 2010. During the pandemic of 2020, she wrote and published three books, including the WOW!Factor, where she teaches the basics of how to use unique client experiences to blow your client’s minds and reduce client churn.

During her career, she has had the opportunity to work with many startups and has created over 5,000 design projects. even some existing big-name international brands, such as Hershey’s, Cinnabon, Hewlett-Packard, the Mighty Mouse brand, and Wicked Tuna. These types of experiences helped her to become a conceptual superstar in building impactful business & entrepreneurial connections through branding, marketing, VIP experiences, and product creation.